Loss of a gift card or voucher

We can find the gift card thanks to the invoice linked to the box or the gift voucher, provided that the card has not been used. In order to do so, please send us your request by clicking on "Contact us", then by filling in the form.

The gift vouchers and gift boxes are under your sole responsibility. They are not nominative and can therefore be used by the person who holds them. We cannot be held responsible for this.